Shipping Information

COVID-19 UPDATE  - As on online trader working and despatching from home, we are able to supply.  Stock availability may vary and courier pick ups not as frequent as in the past.  Thank you for your patience.  

We ship freight-free for North Island orders over $99.00 / Waiheke Island and South Island orders over $199.00. 

  • New Zealand customers
    Freight charges for orders under freight-free parameters:

    • Auckland - $6.00
    • Outside Auckland - Hamilton, Tauranga to Whangarei - $10.00
    • Rest of North Island - $13.00
    • South Island - $25.00
    • Dangerous Goods incurs additional $6.00 surcharge

    To order, buy online or contact Ally at Pool Water Specialists by phone on 027 557 5072 or email her at
  • Pacific Islands customers
    Goods are charged in NZ$ and shipped via Matson Shipping South Pacific on a monthly basis. International freight, domestic cartage and local taxes are charged directly to the customer via Matson Shipping (calculated by weight and dimensions, and value). All paperwork and dangerous goods declarations are managed by Pool Water Specialists on your behalf.

    To order contact Ally at Pool Water Specialists by phone on +64 27 557 5072 or email her at